Thank you for participating in this survey as part of our project for the NDIS Quality and Safeguards Commission.

The survey aims to find out about the experiences of Support Workers of NDIS participants during emergency and disaster situations, such as bushfire, flood and the Covid Pandemic. Your responses will help us to give feedback to the NDIS Quality and Safeguards Commission about providing support to NDIS Providers during times of emergency and disaster. They will also help with developing a toolkit of resources for NDIS Providers.

The survey should take about 10 minutes to complete.

Your participation in this survey is voluntary. All of your responses will be kept confidential, and will not be linked to any personal demographic information asked in the first section.

You are able to skip any questions you don’t wish to answer, and to discontinue your survey at any time.

By completing and submitting this survey you are giving your consent for the responses to be used by Kaleidoscope Focus in their project for the NDIS Quality and Safeguards Commission.

If you would like to be kept updated on the project, please add your contact details here. Please note, these details will not be stored with your survey data and will not be able to link you to your responses. Your responses will remain anonymous.

Do you work for a
Is this
NDIS supports you provide
While supporting a NDIS Participant, have you had direct experience of any of the following disaster events in the past five years? *
Has a NDIS Participant you support been involved in more than one of the same type of event – or two different events close to each other - in the past five years? For example, two floods or bushfires in the same year.

Section 1 - Prevention

While some of these questions may relate to your personal experience, please think about the following questions from the perspective of providing support to people with disability. 

Do you work in a high-risk area for a natural disaster, such as a flood or bushfire?
Have you talked to people in the community of the person you support (e.g. a neighbour) or been to a community meeting talking about what to do in a disaster situation?
Are you aware there are tools available to help people with disability know what to do in an emergency or disaster?
Has your organisation ever asked you to be involved in its planning for emergencies and disasters, such as commenting on a policy, attending a consultation, or being part of a committee?
Has your organisation ever asked the person you support to be involved in its planning for emergencies and disasters, such as commenting on a policy, attending a consultation, or being part of a committee?
Has your employer provided contingency planning training to you?
Has your employer provided infection prevention and control training to you?
Has your employer provided COVID-safe practices directions (e.g. hand hygiene, respiratory hygiene, cough etiquette, training in the use of PPE) to you?.

Section 2 - Preparedness

Have you been involved in supporting a person with disability to plan and prepare for a natural disaster event? For example, using the Person-Centred Emergency Preparedness (P-CEP) tool or putting together an emergency backpack.
Have you talked to the people you support about what to do if you/your organisation cannot provide support if there is a natural disaster? For example, if there is a flood or a bushfire.
Have you and the people you support participated in an emergency drill? For example, what to do if you must evacuate because of a flood or bushfire (not a routine fire drill).

Section 3 - Response

Are you confident you know what to do in an emergency or disaster event at work (e.g. bushfire, flood)?
Do the people you support know what to do in an emergency or disaster event?
If you have been involved in an emergency or disaster event at work, did your manager/organisation keep you updated about how you would be supported while the emergency or disaster was happening, and immediately after (e.g. up to a week after)?

Section 4 - Recovery

If you have been involved in an emergency or disaster event, did you get support from your organisation to get things back on track for the people you support? For example, re-establish routine supports, set the house back up.
If you have been involved in an emergency or disaster event, were the people you support offered to access other supports, such as attend counselling, attend a community event (e.g. a BBQ).
What was the support they received?
What supports might you have found to be helpful to them in the months after the event? *
The survey is now complete. Thank you for taking the time to share your experiences. If you have experienced distress as a result of completing this survey, please contact Lifeline: 13 11 14 or Beyond Blue: 1300 22 4636
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